Our goal is to provide better complete systems support than any other vendor.
Our aim is to acquire customers who realize their need for this type of
superior support, and that is achieved through a close personal relationship
between customer and vendor. Our on-site training not only teaches the customer
about our software, but teaches us about the customer's business, usage of
data, and special computing needs. This two-way training provides the knowledge
that is the cornerstone for providing superior support.
The specialty of Fike & Fike, Inc.
unlimited toll-free phone support
unlimited in-office consulting
software upgrades providing new features, and general improvements
answers regarding software operation
answers regarding general system usage
answers regarding your specific data
analysis of your specific data
customizations for training, instructions, software
complete customer developed systems
hardware maintenance and repair
courteous and respectful treatment
Where the success of your business counts
training, not limited in hours, is provided "until the job is done"
we not only train, but we get you "up and going" by assisting you with system
configuration, and even intial data entry
Where your opinion counts
we want to improve our software
we want to listen to your ideas
we will act on your ideas
Where your calls put you in touch with...
the people who actually invented the software
the people who gave the answers
the people who have the power to alter the software
the people who want your problems solved
the people who are responsible for our success
Where the staff understands and cares for...
people and their concerns
business and its problems
accounting and its difficulties
computers and their benefits
Our Motto
Our motto is "Our software products are a result of the collective efforts of
all of you, our expanding customer base. It is to you that we owe the success
of our products and the success of our organization. It is our duty to view and
treat our relationship as one of a cooperative association where you are the
members, and we are the servants. The association exists solely for the benefit
of its members." If you have any questions or comments, please call us at
1-800-525-3678.
